Hands-on Training on Effective Product, Service and Process Development



HiValue is a hands-on training program designed for cross-functional teams that provide comprehensive coverage of major topics in new products, services and processes development. HiValue allows the preparation of a business project ready to present to the Board. The program is in Portuguese.

01. To receive hands-on training and guidance for designing a business project for the creation of a new product, service or process, as well as supporting the creation/optimization of internal processes for the development of innovative new products, services or processes.
02. To foster inter-departmental teambuilding. 
03. To enable companies to implement new processes or improved processes to match their strategic goals.
04. Networking with participating teams (that are from other companies and never in the same business area) and with the HiSeedTech network.

Porto and Lisbon and is limited to 4 teams in each location.

Costa Verde Porcelanas, Fidelidade, Lameirinho, OLI, Tecnimede.

"Senti que a minha forma de ver, observar e discutir os assuntos relacionados com a Inovação ficou mais rica."
Ricardo Teixeira, OLI (HiValue 2019)

"HiValue, enquanto processo formativo, abre uma oportunidade aos atores de treinarem e gerirem a inovação em contexto de imprevisibilidade e turbulência."
Rosa Maria, Lameirinho (HiValue 2018)

BROCHURE Download: (PT) (ENG) 

Applications are closed.

Can Apply?

Teams of 3-5 participants that are mid-to upper-level managers in any area involved in the development and management of new products namely members of cross-functional new product development teams from areas such as:

New product and service development
R&D Business development

That want to create or improve their development process, to ensure value creation and business growth in a highly competitive environment.

are the costs?

The program fee covers tuition, reading materials and coffee breaks.

Member companies: 7.500€
Non-member companies: 10.000€

VAT not included.
Applications are only considered after payment. 

it works?

HiValue takes place in four parts– with two sessions each - separated by several weeks, to allow participating teams to gather necessary information and develop the business project. The program also includes a one-to-one online mentoring session. The schedule is from 2 pm until 7 pm.


Part 1: Defining the opportunity space and searching for ideas
Teams define the company-specific space in which they will search for new product, service and process ideas. This opportunity space is typically defined relative to their existing customer sets, geographic locations, current product portfolio, existing company capabilities and value chain position. Having defined the opportunity space, the teams undertake a systematic search for new product, service or process ideas, using a set of guiding principles and tools to stimulate creative ideation.

Part 2: Creating viable product, service and process offerings
Selecting from the prioritized and researched list of ideas, the teams are introduced to a set of tools to develop their top offerings. The primary focus is on user-centric design methods, in which the teams develop their offerings by fully understanding the user needs and user experiences. The output of Session 2 is a set of actions that can be undertaken by the team to incorporate user-centric insights into the product, service or process design prior to Part 3. This part of HiValue will also cover additional market research tools that focus on understanding and analyzing customer needs.

Part 3: Managing the product portfolio and developing the value proposition
With a product or service designed teams need to confirm that the concept is indeed providing value to the customer. The emphasis is now on confirming the value created for the customer/user, but relative to the current choices available to the customer in the market. The primary focus is on qualitative methods that provide direct evidence for the adoption of the new product, service or process. The participants also identify the additional information required to build a business case that is appropriate for their company.

Part 4: The business case - revisiting the processes
In this part, participants will complete the business case and ensure that it is compelling and appropriately structured. The focus will then be on the process that has been followed and examining how the company’s own New Product, Service or Process Development methodology (whether it is formalized or not) can be improved.


Cristina Simões



Pedro Vilarinho


General Manager

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